Since the Covid-19 crisis started, it's been a rollercoaster ride for all of us. Whether you are business owner or not, the future of what lies ahead is uncertain. However, there are tools that will help us move forward and e-commerce is one of them. As a consequence to this crisis, many of us have been shifting to online shopping and many will still be resistant to return to old shopping habits even after restrictions are eased becasue we've realized how smooth the process can be.
In an interesting article posted on Entrepreneur, they highlight the importance of e-commerce, "while the reasons why someone prefers digital shopping may vary from person to person, the end result is the same. Retailers that do not have an ecommerce system in place could lose significant revenue in the years to come as buyer habits become increasingly digitally oriented."
In hindsight, making an active investment in ecommerce now, will position us to achieve a successful market in the future.